Boston, Massachusetts

Back Bay Station

Train Station
Train Station - Station Building (with waiting room)
location pin
145 Dartmouth Street
Boston, MA 02116-5162

The Back Bay neighborhood was created in the late 19th century by filling a tidal estuary of the Charles River. The current station was built in 1987 and includes public art installations.

Learn more about the NextGen Acela fleet, scheduled to enter service on the Northeast Corridor in Spring 2025.

Station Details

  • Staffed station
  • ATM available
  • Elevator
  • Payphones
  • Amtrak ticketing kiosks available
  • Restrooms
  • Ticket sales office
  • Unaccompanied child travel allowed
  • Vending machines
  • No WiFi
  • Arrive at least 30 minutes prior to departure

    How long before departure to be at the station.

Indicates an accessible service.

  • Amtrak Express shipping not available
  • No checked baggage service
  • No checked baggage storage
  • Bike boxes not available

    The number of bike boxes available in the station is limited. For assistance, call us at 1-800-USA-RAIL.

  • Baggage carts available
  • Ski bags not available
  • No bag storage

    Baggage storage is an area where passengers may store their bags, equivalent to "left luggage" in Europe. A storage fee may apply.

  • Shipping boxes not available
  • Baggage assistance provided by {baggageAssistanceProvider}

    Free passenger assistance, including baggage-handling and courtesy wheelchairs where available, is provided by station staff.

  • Same-day parking is available

    Amtrak cannot guarantee that a parking space will be available at the time of your trip.

  • Overnight parking is available

    Amtrak cannot guarantee that a parking space will be available at the time of your trip.

Indicates an accessible service.

  • Payphones
  • Accessible platform

    Accessible platform is a barrier-free path from the drop-off area outside the station to the train platform.

  • Accessible restrooms
  • Accessible ticket office
  • Accessible waiting room
  • Accessible water fountain
  • Same-day, accessible parking is available

    Amtrak cannot guarantee that a parking space will be available at the time of your trip.

  • Overnight, accessible parking is available

    Amtrak cannot guarantee that a parking space will be available at the time of your trip.

  • High platform

    A high platform is a platform at the level of the vestibule of the train, with the exception of two-level Superliner trains.

  • Wheelchair available

    For passengers who cannot walk far or at all, we offer a wheelchair to help move around within the station. At some stations this may be a battery-powered people mover.

  • No wheelchair lift

    Wheelchair lift is a platform-mounted lift for loading passengers from low platforms onto trains that do not have onboard ramps.

Station Waiting Room Hours

MONDAY5:00 AM - 11:59 PM
TUESDAY5:00 AM - 11:59 PM
WEDNESDAY5:00 AM - 11:59 PM
THURSDAY5:00 AM - 11:59 PM
FRIDAY5:00 AM - 11:59 PM
SATURDAY5:00 AM - 11:59 PM
SUNDAY5:00 AM - 11:59 PM

Ticket Office Hours

MONDAY6:00 AM - 10:30 PM
TUESDAY6:00 AM - 10:30 PM
WEDNESDAY6:00 AM - 10:30 PM
THURSDAY6:00 AM - 10:30 PM
FRIDAY6:00 AM - 10:30 PM
SATURDAY6:00 AM - 10:30 PM
SUNDAY6:00 AM - 10:30 PM

Passenger Assistance

MONDAY6:30 AM - 10:15 PM
TUESDAY6:30 AM - 10:15 PM
WEDNESDAY6:30 AM - 10:15 PM
THURSDAY6:30 AM - 10:15 PM
FRIDAY6:30 AM - 10:15 PM
SATURDAY6:30 AM - 10:15 PM
SUNDAY6:30 AM - 10:15 PM

Checked Baggage Service

No checked baggage at this location.

Parking Hours

No parking at this location.

Quik-Trak Kiosk Hours

MONDAY5:00 AM - 11:59 PM
TUESDAY5:00 AM - 11:59 PM
WEDNESDAY5:00 AM - 11:59 PM
THURSDAY5:00 AM - 11:59 PM
FRIDAY5:00 AM - 11:59 PM
SATURDAY5:00 AM - 11:59 PM
SUNDAY5:00 AM - 11:59 PM

Lounge Hours

No lounge at this location.

Amtrak Express Service

No Amtrak Express at this location.

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