If you need help with your baggage or somewhere to store it while you explore the stops along your journey by train, Amtrak offers baggage assistance and temporary bag storage at many stations.

More About Baggage Assistance

Checked baggage service is available at a number of our stations and on many trains and Thruway Services. Not all trains or locations are equipped to handle checked baggage. Before you travel, make sure to check and see if your train and origin and destination stations accept checked baggage.

More About Checked Bags

We offer free basic WiFi service in select trains and stations throughout the country. Stay productive and connected while traveling, or simply sit back and have some fun on your way to your destination.

More About WiFi

Plan to arrive at the station at least 30 minutes before your train is scheduled to depart (Auto Train passengers should arrive at the station at least two hours prior to departure). If you need help with your baggage, bike, tickets or any other services, or if you are departing from a large or busy station, we recommend you arrive at the station even earlier. Plan for long lines at busy stations and during holiday periods.

Amtrak does not normally guarantee connections of less than 60 minutes (90 minutes between arriving long-distance trains and local trains in the Northeast Corridor). Call Amtrak 1-800-USA-RAIL or your travel agent if your planned itinerary includes a shorter connection. A guaranteed connection does not ensure that such a connection will always be made. In the case of a missed guaranteed connection, Amtrak will provide assistance at Amtrak's discretion.

Sometimes the train you're waiting to board may arrive at your station behind schedule. So we can minimize delays as much as possible, the amount of time the train remains in the station may be less than what is shown in the timetable.