Accessible Travel Services
Our goal is to provide safe, efficient and comfortable service to all of our passengers. We are pleased to provide additional services to passengers with disabilities, and we have worked to make our facilities more accessible to customers with disabilities.
Making Reservations for Passengers with a Disability
Reservations for accessible space are often required. Learn about who may reserve accessible space and the different available methods by which to book.
Traveling with Service Dogs
Service animals are permitted in all areas where passengers are allowed. Pets are only permitted onboard select trains. Learn more about how to include them in your reservation.
Accessible Connecting Thruway Bus Service
Some routes include Thruway bus service providing connections to additional destinations. All coaches are accessible and lift-equipped, so if part of your trip includes Thruway bus service, get details here about how to complete your reservation.
Wheeled Mobility Device Specifications & Services
Check the guidelines for the types of manual and powered wheeled mobility devices that can be accommodated onboard and get more information about boarding and detraining procedures.
Meal Services & Special Dietary Requirements
Get more information about the additional options available to customers with disabilities on trips that include onboard meal service. Also see how we may be able to accommodate passengers with special dietary requirements.
Station Accessibility Information and Planning
Amtrak is committed to providing accessible facilities. Find out how to tell if a particular station is accessible and learn about getting assistance at the station.
Accessible Seating
Accessible seats and space is available on all trains for passengers with mobility disabilities, or those who have a disability that requires use of accessible features, are provided in accessible seating.
Accessible Seats
Often referred to as transfer seats, accessible seats offer extra room making it easier for a passenger to transfer from a wheelchair into the seat, a passenger who uses a walker, a passenger with a leg in a cast that doesn’t bend and thereby requires additional legroom or a passenger with a large service animal, etc. There is room nearby to store a folded wheelchair.
Wheelchair Space
There is no seat in the wheelchair space area, but passengers may park, and remain in, an occupied wheelchair here. There is no wheelchair lockdown device.
Accessible Seating
Accessible seats and space is available on all trains for passengers with mobility disabilities, or those who have a disability that requires use of accessible features, are provided in accessible seating.
Accessible Seats
Often referred to as transfer seats, accessible seats offer extra room making it easier for a passenger to transfer from a wheelchair into the seat, a passenger who uses a walker, a passenger with a leg in a cast that doesn’t bend and thereby requires additional legroom or a passenger with a large service animal, etc. There is room nearby to store a folded wheelchair.
Wheelchair Space
There is no seat in the wheelchair space area, but passengers may park, and remain in, an occupied wheelchair here. There is no wheelchair lockdown device.
Traveling with a Companion/Attendant
Several factors come under consideration for passengers requiring assistance onboard. Learn more about traveling with an attendant as well as the discounted companion fare.
Accessible Travel Requests and Feedback
Get information about how to request a reasonable policy modification that may be needed due to a disability. Or find out how to provide feedback regarding accessibility.
Amtrak Accessible Canada Act Initial Accessibility Plan – June 2024
Traveling with Oxygen Equipment
A variety of oxygen equipment is allowed onboard Amtrak trains. See what restrictions apply and and learn how to provide advance notice for passengers traveling with oxygen equipment.
Amtrak Guest Rewards
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